Returns are allowed for any reason within 30 days of purchase. We will use the shipping carriers tracking information to identify the delivery date. All returned items must have all the original packaging material intact.
Please call 800-622-6240 toll-free for a Return Merchandise Authorization (RMA) number prior to returning your Feel Bright Light products and/or accessories. We will process your request within 2-3 business days. Please include the Return Merchandise Authorization Number when you mail the items to be returned. Refund requests for items sent without a Return Merchandise Authorization number may experience delays.
Send your return to:
Physician Engineered Products, Inc
103 Smith Street
Fryeburg, ME 04037 USA
It is strongly recommended to send returns using a tracking number to avoid lost packages. We cannot be held responsible for items that do not have tracking information.